Community ManagerHey @HelsingTV,
Can you try the troubleshooting steps shared in the message above and see if that helps you resolve this?
If that doesn't help, try the following step also:
- Close background applications and add the EA app as an exception to your Antivirus: https://help.ea.com/en/help/ea/ea-app/close-background-apps/
-Poppy
Hello ea i have a problem with my app . My app is crashing out of nowhere. i play with fc 24 and when i start opening the fc 24 the ea app is randomly crash. And no error massage in my window.
I know that the ae app crashes because I can see it in the task managerI tried everything you guys say, I've watched endless tutorials, reset my pc and the only * game I can't play is fifa 24 cause the * app crashs, and I can't have a refund * this *
I've been having an instant crash issue as well with all my games. EA games... I'm on a fresh install of Win11 as well. Everything's updated.
Same here. Since Monday 18th all games crashing app resetting.
Hi mr2lizard,
i am having the same issue as well, they updated the APP on Monday and now its causing it to crash when trying to connect to EA- games unplayable. Will keep you informed if i learn anything new
things i have tried that didnt work :-
1. clean boot
2. reinstall app
3 Manually updating the app
Hope they fix it soon.
