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Re: EA Play on Steam unable to launch the game

I have the same issues with steam EA play. It was working for 2 months, then I did an update of origin, all of the games wont launch that needed origin. There is one game starwars squadrons works fine from EA play which doesnt require origin to launch. I suspected there is something wrong with the origin.  I have spend a whole day with the helper on live chat ,very confusing experience, everytime, a new helper came along once u reboot ur machine after their suggested fix. Tried almost 10 fixes, still not resolved, I dont think they have any clue...just try and error.....Contacted steam for refund and the experience is so bad and totally waste of time. STAY AWAY from steam EA play. 

7 Replies

  • sShifers's avatar
    sShifers
    4 years ago

    I talked to EA support yesterday and he seemed to know where the issue is but could not fix it and I have to contact steam support and I guess they can solve it.

    So I contacted steam support but no answer from them and of course I can't refund EA Play since it's a subscription so yeah that's about it.

    UPDATE:

    yeah so so far they replied me that the problem they see is I do not have a copy of the game because I cancelled my subscription even when it says that it remains active until July 12, so after a more than a day waiting I got this reply, that is beautiful

    UPDATE2:

    @EA_Darko  Okay so by the time Steam would reply my EA Play subscription will expire, so I managed to solve it by myself. Here is the solution for anyone who has the same issue as me.

    First thing I did is unlinking my steam account from ea account and link it to another ea account. Then I deleted origin folder in %appdata% and %programdata%, logged in to another ea account, and that did the trick, its all working now, I can finally play. Hope this will help some folks out there with similar issue!

  • ndbrb's avatar
    ndbrb
    4 years ago

    Wait how did you link the Steam account with the Origin account in the first place?

  • ndbrb's avatar
    ndbrb
    4 years ago

    None of the options cited in the link refer to linking a Steam account.

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