EA Play on Steam unable to launch the game

I talked to EA support yesterday and he seemed to know where the issue is but could not fix it and I have to contact steam support and I guess they can solve it.

So I contacted steam support but no answer from them and of course I can't refund EA Play since it's a subscription so yeah that's about it.

UPDATE:

yeah so so far they replied me that the problem they see is I do not have a copy of the game because I cancelled my subscription even when it says that it remains active until July 12, so after a more than a day waiting I got this reply, that is beautiful

UPDATE2:

@EA_Darko  Okay so by the time Steam would reply my EA Play subscription will expire, so I managed to solve it by myself. Here is the solution for anyone who has the same issue as me.

First thing I did is unlinking my steam account from ea account and link it to another ea account. Then I deleted origin folder in %appdata% and %programdata%, logged in to another ea account, and that did the trick, its all working now, I can finally play. Hope this will help some folks out there with similar issue!