Forum Discussion

Re: Error code when trying to launch EA App - EC108

@meowingfordays

Can you post a screenshot of the error please.

What cookies did you clear and how?

Did you try any other troubleshooting steps such as running EA App recovery?

8 Replies

  • dawngia's avatar
    dawngia
    2 years ago

    I'm experiencing the same issue ☹️ Here's a screenshot!

    I've tried using EA App recovery/deleting files/reinstalling the app. It launches and works fine for a few seconds, but then the error code always reappears.

  • melissag9's avatar
    melissag9
    Seasoned Novice
    2 years ago

    This is happening to me too, at a really bad time! I was just switching to a different macbook and tried moving everything over, was only getting the error EC108 saying the app needs to restart, so I did the suggested here manual reset, and then the EA app seemed to be working, but it didn't carry over any of my games. I did bring over the files with a hard drive but nothing was there, and now I'm back to being stuck with the same error popping up. ☹️

  • meowingfordays's avatar
    meowingfordays
    2 years ago

    Here's a screenshot.

    Yes. I used the App recovery -> then clear cache.

    I've also checked that the EA app has full disk access.

  • 356126e0b4cea51's avatar
    356126e0b4cea51
    2 years ago

    This happens to me every time I open the app, too. I haven’t found anything that makes the error pop up go away BUT if I choose cancel instead of restart, I’m able to use the app just fine. 

  • regisluv's avatar
    regisluv
    2 years ago
    @Bluebellflora hi! i was just prompted to switch to the EA app and received the same error code when i launched it. ive already given the EA app full disk access and followed the link u posted to do a manual reset. i'm not sure if this is related but i have malwarebytes installed on my macbook too.
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @regisluv

    Have you tried disabling or uninstalling malwarebytes then launching EA App?

    I personally don't use any of these 3rd party apps. I've seen them cause more damage than produce any meaningful results, the "cleaning" apps being the absolute worst.
  • Soanad's avatar
    Soanad
    Seasoned Veteran
    2 years ago

    3rd party apps were never an issue with Origin, yet with EA App suddenly it's a problem. So yeah, they should look into that and it's not players fault that there is some issue. To be honest EA App feels like malware with all their background processes which we don't need when we don't play.

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