Re: Error EC:10607

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Subscription Purchase
When did this happen? (dd.mm.yy hh:mm) 10/12/23
Summarize your bug hi all my EA game saves are corrupting (Battlefield) and / or auto deleting (Deadspace) with EA app through XBOX games pass on PC. So frustrating and there appears to be no resolution despite clearing cache /reset app etc
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? install EA app on PC through xbox games pass
What happens when the bug occurs? EC10607 intermittently often occurs, then all saves are forever corrupted or deleted
What do you expect to see? games to just work

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please help me fix asap

hi all my EA game saves are corrupting (Battlefield) and / or auto deleting (Deadspace) with EA app through XBOX games pass on PC. So frustrating and there appears to be no resolution despite clearing cache /reset app etc - after EC10607 that occurs after ~3 plays or a few days