Re: Es app is black

@emlyrene97 

First, try these steps before retrying the app: 

• Make sure your display is connected to your GPU and not the motherboard video output
• Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Create a new Windows User Account with Administrative privileges
• Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

If the issue persists, download a fresh Ea app installer, uninstall the current app, reboot and install from the newly downloaded EA app installer.

Thanks.