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smc7196's avatar
smc7196
Seasoned Newcomer
9 days ago

Re: Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

I ordered enchanted by nature and for a little while the rewards appeared in game and were able to be used. Suddenly my game crashed and when I went to repair my game in the EA app this message appeared 

6 Replies

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  • Kabetz57's avatar
    Kabetz57
    Rising Rookie
    9 days ago

    I was repairing mine, and I got that same error, for my Enchanted by Nature Fairy Garden digital content. very annoyed.  I cleared the EA app cache, and still getting it. 

     

  • GVD15's avatar
    GVD15
    Seasoned Novice
    9 days ago

    I got the same thing this morning. I was repairing my game, and that message came up. I bought it less than 24 hours ago, and it shows that I own it when I go to check the library. I was still able to use the items from the pack while playing the game. All my other packs and base game repaired like normal, it was just the Enchanted by Nature pack that has the issue.

  • randyroger's avatar
    randyroger
    Rising Novice
    9 days ago

    The Game Ownership problem has been on going since the release of the Enchanted by Nature pack was released. Still waiting for EA to fix it. I discovered another problem possibly connected to this. The Lofty Leaf Pond object is broken. I could only find it with the search function. When I tried to eye dropper it in build mode I got a UI exception:

    Error: Trying to clone a product with no category tags. This usually means the tag is missing from Client_TagsMetadata tuning.  ProductId=469081
        at widgets.BuildBuy.Navigation::BuildBuyNavigationMain/HandleProductCloned()

    The above is from Twisted Mexi's Better Exceptions mod.

    I hope this helps some one Fix the problem.

  • fargoes1231's avatar
    fargoes1231
    Rising Traveler
    9 days ago

    I pre-ordered the Enchanted by Nature pack and downloaded it on the same day. I got a message saying Game ownership disabled or deleted. We've paused the download because you don't own this title. happens when I repair the game.

  • Maria82's avatar
    Maria82
    Seasoned Adventurer
    9 days ago

    I am having this issue too. It says I do not own the bonus content (even though I do), but it still shows up in my game. Then after maybe 10 minutes of playing, the game will crash.

    I ran repairs, didn't work. I uninstalled & reinstalled the games, didn't work. Did the same with the EA app, didn't work. Moved my saves folder to my desktop and let the game create a new one, still not working. Whether or not you use mods, is also not the issue.

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