Forum Discussion

Re: Fifa 23 does not show up in Library after purchase

@EA_Solaire Hi Ea! I've bought Fifa23 key from cdkeys! The key worked but in the meantime I've uninstalled Fifa 23 and I want to install the game again! Problem is that the game it's not in my Ea app library and the key from cdkeys won't work: Key already redeemed! Is there a way to download the game once again without buying it again? How can the problem be solved?

1 Reply

EA_Solaire
Community Manager
2 years ago
@soccerfun36

You'll want to get in contact with the live support team so they can search your code and verify that you're logging in correctly- we don't have access to your account information here on AHQ to take a look with you.

Please reach out to live support for more help from the site here: https://help.ea.com/en/help/faq/using-ea-help/