Forum Discussion

3 years ago

Solved

Fifa 23 does not show up in Library after purchase

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Browse Games When did th...

bug

mac

EA_Solaire
2 years ago
@soccerfun36

You'll want to get in contact with the live support team so they can search your code and verify that you're logging in correctly- we don't have access to your account information here on AHQ to take a look with you.

Please reach out to live support for more help from the site here: https://help.ea.com/en/help/faq/using-ea-help/

soccerfun36

2 years ago

@EA_Solaire Hi Ea! I've bought Fifa23 key from cdkeys! The key worked but in the meantime I've uninstalled Fifa 23 and I want to install the game again! Problem is that the game it's not in my Ea app library and the key from cdkeys won't work: Key already redeemed! Is there a way to download the game once again without buying it again? How can the problem be solved?

EA_Solaire

Community Manager

2 years ago

@soccerfun36

You'll want to get in contact with the live support team so they can search your code and verify that you're logging in correctly- we don't have access to your account information here on AHQ to take a look with you.

Please reach out to live support for more help from the site here: https://help.ea.com/en/help/faq/using-ea-help/