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Re: [FIXED] "The app crashed unexpectedly" error in EA app since Feb. 7, 2024

@amicusxxx you're joking ! omg, they're actually messing with us now.

14 Replies

  • @bshaw1981 Very welcome, you don't have to download it again, just specify the installation directory where the game is installed
  • @EA_Pulsar Have you heard anything from decision-makers on how they are going to make this right? This whole situation was a cluster, and entirely EA's fault. I lost ALL of my Sims 4 builds from the past 4 years, I think a gesture of goodwill would go a long way (I don't have all the expansion packs, kits, etc. hint hint)
  • @amicusxxx Thanks! I actually didn't get time earlier to redownload my Sims stuff with the Origin fix and I thought the issue was my computer last night so EA & Sims 4 got uninstalled then my computer got reset so...
  • amicusxxx's avatar
    amicusxxx
    2 years ago
    You can try a third party uninstall software like Revo Uninstaller.

    -Make sure EA Desktop is closed.
    Go here and download the "Revo Uninstaller". (The freeware version, Portable version works too.)
    -Run "Revo Uninstaller" > EA Desktop.
    At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse.
    If "Remaining registration content found" is displayed > Select All > Delete > Next
    -When "Remaining Data and Folders" is displayed > Select All (Make sure the "Origin Games" folder is not in the list) > Delete.
    Restart the PC.
  • margarethdesiao's avatar
    margarethdesiao
    Seasoned Scout
    2 years ago

    Now open. I hope tomorrow it's ok in PC, Today I'm busy, I'm worry because, tomorrow is carnaval in Brasil and I run way playing...

  • derek19033's avatar
    derek19033
    2 years ago

    its all working now, no more chat anymore, we play games

  • beachfossels's avatar
    beachfossels
    New Scout
    2 years ago
    @amicusxxx I can't do this, it took months of tweaking to get sims 3 to work & if i uninstall I'll have to do it all over again

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