EA_Leeuw
Community Manager
Community ManagerRe: Friends list not working on EA App
Hi @Marv1578,
These sorts of issues are most often related to a problem with your connection, resulting in the EA connect (the EA app friends services) being blocked.
We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Our number one tip is to hardwire your PC to your router. Hardwiring is the best way to have the most stable connection.
Please follow the link(s) below to perform platform-specific troubleshooting:
- PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
Thanks.
These sorts of issues are most often related to a problem with your connection, resulting in the EA connect (the EA app friends services) being blocked.
We’ve got basic and advanced troubleshooting steps on EA Help to help you with your connection. Try these steps first to see if they help you stay connected while you’re playing:
Basic: http://x.ea.com/ea/basic-connection-ts
Advanced: http://x.ea.com/ea/advanced-connection-ts
Our number one tip is to hardwire your PC to your router. Hardwiring is the best way to have the most stable connection.
Please follow the link(s) below to perform platform-specific troubleshooting:
- PC: https://support.microsoft.com/windows/fix-network-connection-issues-in-windows-166a28c4-14c1-bdb1-473c-09c1571455d8
Thanks.
