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I too have this issue.
But, it's not active downloads; it's entire game installation folders (these are not temporary files).
The games have been downloaded and successfully installed, and played. Then suddenly, the EA App stops working, and on a recovery it deletes the folders the games have been installed into.
Mine has now done this too. Removed nine downloaded games, games I had played just a few days ago. They're entirely gone and so are all my saved files.
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