Community ManagerIf you look over the transaction history on your EA account, are you seeing the purchase for Horse Ranch showing there as completed?
No, but it is showing Snowy Escape, Werewolves, and Cool Kitchen Stuff, which I wasn't even aware it was possible to buy a bundle with two game packs and not an expansion pack, but I guess I have Snowy Escape now.
Community ManagerSnowy Escape is an expansion pack, not a game pack. It sounds like you may have selected the wrong expansion in your bundle if you're seeing that pack instead.
If you're interested in a refund on this purchase, you can reach out to live support from the site here and they'll take a look with you: https://help.ea.com/en/help/faq/using-ea-help/
