Forum Discussion

Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

When I try to log in EA app, though I am sure I have got the right id and code, I cannot log in and it showed the EC10500. 

I have tried several solutions, but them didn't work.

1. Optimizing the Internet

2. Reset my computer's firewall 

3. Uninstall and load the app again.

3 Replies

  • Hi Friend.
    I had the same problem today. I was logging in with email id.
    I for some reason then tried logging in with EA ID instead of email then this error went away.
    You can give this a shot if you havent figured out any other options yet.

    Hope this could be helpful!

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