Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

I've got the same problem. Can't log on to the app, the error code 10500 appears. But I don't think this is connected to the WIFI. I've tried several WIFIs and I tried to share internet from my phone , nothing works.

Same, Telia, same issue!

@Rushhsh @Moonraker84 

Its not Telia, its EA.

Reports of this has been coming from all over the world. (check downdetector etc)

Dont spend time trying to troubleshoot your own computer either because EA have to fix the ongoing server issues on their side.

I have the same issue on and off. Sometimes I cant login to ea app or ea.com because the log in server is not available. EA app and ea.com treats this as you being offline. 

Try to log into ea.com. If you get the offline error it means EA still is having issues for your region so try again later. If you do get to log in it means you now should be able to log into ea app as well. However some times the ea app is stuck and you need to use the app recovery tool first. Its found under EA in the start menu. If you can log in please do so and do not log out again as you may meet the log in issue again next time.  Example I couldn't log in to day until about 10 AM CET, after that I was able to log in but now (12.30 CET) I cant log in again. Same happened yesterday evening with random times I can and cannot log in.

btw I use Telia as well and can verify its possible to log in with Telia as ISP as long as EA doesnt have issues.

when i try to login on the app i cant press anything with the mouse i cant press remember me button or the sign in button, when i press enter after i put the credentials in i get that problem you think my problem is from ea too?