Forum Discussion
It seems to be an ISP issue for me. Im from Norway and use Telia. Confirmed yesterday on reddit that another user had same issues as me. EC-10500 and cannot log into any ea web services such as companion, web app or website.
Currently logged in on ea on my phone using my mobile network (another ISP).
When connected to wifi I cannot log into ea services as it redirects me to signin.ea.com/p/juno/offline?locale=en_US&theme=theme everytime.
Not sure if this needs a fix from ISP or EA. Please advise. Done all the suggestions for fixes here already.
I've got the same problem. Can't log on to the app, the error code 10500 appears. But I don't think this is connected to the WIFI. I've tried several WIFIs and I tried to share internet from my phone , nothing works.