Re: How to fix Error Code EC:10000 or EC:10500 in EA app?

WORKAROUND!

Hey guys,

I live in Norway and have Telia as my ISP. I've been struggling for two weeks and have tried everything mentioned in this thread. Since this thread was starting to point fingers towards the ISP, I thought maybe I could get around the problem by using a VPN. It worked on my PC (not tested on Mac). Since I don't have a VPN subscription, I went on YouTube to find the fastest free version. I found one called Proton VPN to be useful, so here is what I did:

- Download and install the free version of Proton VPN.

- Run it and click "Quick Connect" (on my first try it connected me to a server in Amsterdam in the Netherlands).

- Open the Start menu or press the Windows key and type "EA." Choose "Open file location."

- Run "App Recovery" and clear the cache for the EA app.

After it is done clearing the cache, it should restart the app and the normal login menu should appear.

Now that I have successfully logged in, I no longer need to be connected to the VPN.

I have tried closing the app, restarting my computer, and even logging out of the app and back in.

The problem is GONE! 🥳

I hope this helps any fellow gamers who have this horribly frustrating problem in Norway and other countries.

-Happy gaming!