Re: How to Fix the "You don't have access" Error in EA app - '24

EA App Error Reporter ID - 3f55cd81-9445-44a3-820c-0bdcecf79f57

How do you own the game - I own the games on Steam.

Are you playing on a Windows PC or Mac - I'm playing on Windows PC.

If Windows, what Windows version are you using - Windows 10 64 bit

Timestamp when the issue first occurred (date/time) - I noticed this on 3rd of April 2024 when I logged in to the EA App.

What is the exact error that you're getting - Games are removed from my EA App library and when I launch the game through Steam, the EA App says I don't have access when I own the games on Steam.

What is the current version of your EA app - 13.202.0.5715 (83357-2e60ee9275)

When I launch the game through Steam, it says I don't have access because the EA App removed the games from my library. I bought the games as a bundle and the other games are still in my EA App library and I can play them just fine. Please fix the issue.