Re: I cannot login to ea app

Hi @muuushfiq Can we try the steps provided here?

If you continue getting this message, can we also try the following?

When you have a moment can you try the following and let us know if this continues?

• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Check for other applications that may be limiting EA App or Game performance
• Run the System File Checker tool then Check for Windows and GPU updates  
• Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues 
• Connection and Advance Connection Guides 
• Restart your device in Clean Boot mode, then just try running the client and game
• Try a new user or admin account

Cheers!