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Re: [INFO REQUEST] Error Code: EC:10005 In EA app

On Windows 11:

When starting app I get the EC:10005 error.

When I use EA error Reporter I get "your error reporter encountered an error"

Clearing cache with App Recovery doesn't help, issue persists

App version is latest (according to App Updater)

Reboot of PC does not help

Checked Firewall, no events of blocking

Checked AV, no activity found 

Internet connection is fine, App worked on friday 14th of November 2025

Logs in zip file attached.

Please fix this ASAP! 

 

 

1 Reply

  • 3595a4e3c3f7f754's avatar
    3595a4e3c3f7f754
    Seasoned Newcomer
    4 months ago

    It is impossible to submit a request for support with the reporter tool encountering an error and the EA site not allowing to submit a ticket about the app. 


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