Forum Discussion
3595a4e3c3f7f754
4 months agoSeasoned Newcomer
On Windows 11:
When starting app I get the EC:10005 error.
When I use EA error Reporter I get "your error reporter encountered an error"
Clearing cache with App Recovery doesn't help, issue persists
App version is latest (according to App Updater)
Reboot of PC does not help
Checked Firewall, no events of blocking
Checked AV, no activity found
Internet connection is fine, App worked on friday 14th of November 2025
Logs in zip file attached.
Please fix this ASAP!
3595a4e3c3f7f754
4 months agoSeasoned Newcomer
It is impossible to submit a request for support with the reporter tool encountering an error and the EA site not allowing to submit a ticket about the app.