Re: [INFO/GUIDE] Workarounds for Running Older PC Titles via EA app for PC or Steam

Fixing the "General Protection Fault" Error for older EA games on EA app or Steam

 

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Hello everyone,

Recently, we have noticed an increase in threads regarding this error, and we understand that it can be frustrating. Unfortunately, due to the age of these games and the compatibility issues with modern hardware and operating systems, an immediate fix is not always possible. However, our EA app development teams have devised a workaround that should help you get back into these older games quickly.

Currently, we have observed the "General Protection Fault" error in Medal of Honor, Mass Effect 1, and Battlefield 3, all for PC.

We hope that the following workaround, which involves copying and pasting the "cudart32_65.dll" file, will resolve the issue for you.

Here is a step-by-step guide to resolve the "General Protection Fault" issue by copying the "cudart32_65.dll" file:

1. Open File Explorer on your computer.
   
   
2. Navigate to the following directory: C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common\.
   
   
3. Look for the cudart32_65.dll file in that directory.
   
   
4. Copy the cudart32_65.dll file.
   
   
5. Now, navigate to the game's installation directory*.
    
   1. Typically, this can be found in C:\Program Files (x86)\[Game Name]\Binaries\.
      
      
   2. If the game was installed by the EA app, it will be in C:\Program Files\EA Games\[Game Name] by default.
      
      
   3. If the game was installed by Steam, it will be in C:\Program Files (x86)\Steam\steamapps\common\[Game Name] by default.
6. Open the Binaries folder.
   
   
7. Paste the copied cudart32_65.dll file into the Binaries folder.
   
   
8. Confirm the file transfer and replace any existing file if prompted.
   
   
9. Restart the game and check if the issue is resolved.
   

*The folder location of the game binary may vary depending on the game. You might need to search for the actual executable file (exe) to locate the folder. It is important to ensure that the cudart dll file is present in the same folder as the game binary.

Note: This workaround is not directly related to the EA app.