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Re: Mac EA app - "Something went wrong" - Error EC:106 on EA app for Mac

@SKIDDODLES

If your user data (content in the Documents > Electronic Arts > The Sims 4 folder) disappears it is nothing to do with EA App or Origin. It often happens after a game update too. Please check your iCloud settings.

20 Replies

  • SKIDDODLES's avatar
    SKIDDODLES
    2 years ago
    @Bluebellflora It hasn't dissapeared, the app just refuses to start. I keep getting an error code and I talked to an EA rep and they told me to simply wait until they fix it...
  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @SKIDDODLES

    What is the error message? Can you post a screenshot please. Plenty of Mac users are managing to use the App so it seems unfair customer support would tell you just to wait....
  • SKIDDODLES's avatar
    SKIDDODLES
    1 year ago

    Sure! I'll send it over. But yeah that's what costumer support told me to do. Just...wait. lol

  • SKIDDODLES's avatar
    SKIDDODLES
    1 year ago

    @BluebellfloraJust went through my mac's library folder and deleted all the folders in that article's list and I tried opening the app and...same thing keeps happening, the same image pops up I sent previously.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    1 year ago
    @SKIDDODLES

    Urgh. Thanks for trying. Do you have any antivirus running that may be interfering and blocking it launching? Either on your Mac or anything installed at router level on your network. Could you try a different WiFi network to see if it’s a connection issue?

    (OS dependant) I don’t think this is the cause but if you go into System Settings > Privacy and Security > Full Disk Access is EA App in the list and is the toggle enabled? If not enable it.

    Which version of macOS are you running?
  • SKIDDODLES's avatar
    SKIDDODLES
    1 year ago

    I just added EA to the Full disk access and toggled it on. Didn't change anything haha. And I am using the latest MacOS Sonoma 14.4.1, it's updated. I'm telling you haha I think I'll just have to wait at this point ☹️

  • cloudsships's avatar
    cloudsships
    1 year ago

    Can you tell me how to fix this issue? 


    @Bluebellflora wrote:
    @SKIDDODLES

    If your user data (content in the Documents > Electronic Arts > The Sims 4 folder) disappears it is nothing to do with EA App or Origin. It often happens after a game update too. Please check your iCloud settings.
  • scgrif's avatar
    scgrif
    1 year ago
    @Bluebellflora omg this seems to be working for me. I’m able to open the ea app and my sims game is downloading finally after over a week of not being able to figure out how to fix it!!!
  • Daarkarrow's avatar
    Daarkarrow
    1 year ago

    When does the error occur (opening the app, logging into the app, or launching a game): Opening the app, my iMac wants me to enter admin password, because EA App wants to make changes, I allow it and the App Crashes with Error 106.

    Your Mac model name: Macbook Air 13', 2020

    What version of macOS are you using: Sonoma 14.5

    Timestamp when the issue first occurred (date/time): 17 May 2024

    What is the current version of your EA app: App won't open, but downloaded it the last time on 22. May 2024 

    Tried to generate a ticket to report it, but got an error as well >.<

  • billyella's avatar
    billyella
    Seasoned Novice
    1 year ago

    can you tell us what you did to make it work??

  • Vale__Dolce's avatar
    Vale__Dolce
    1 year ago

    CIAO!!
    Non so se può aiutare qualcuno, per un mese non sono riuscito ad aprire l'app EA a causa di questo errore (EC 106), oggi ho seguito i passaggi di questa conversazione, aggiungendo l'accesso completo al disco all'app EA , poi ho disinstallato e reinstallato l'app dal sito ufficiale (dopo aver effettuato l'accesso) e ora funziona.
    Ho un MacBook Pro del 2016 e MacOs Monterey 12.7.5 (l'ultimo disponibile per questo computer in questo momento). Forse è stata solo fortuna, ma spero che possa aiutare qualcuno (mi scuso per il mio inglese, non è la mia prima lingua).

  • zopraack's avatar
    zopraack
    1 year ago

    Bonjour, j'ai déjà donné l'accès complet au disque dur, mais cela n'a rien changé...Toujours "L'application a planté de manière inattendue et ensuite erreur EC:106" ! pfff. Cela dure depuis 3 mois. Je désespère !!!

  • audrey_nadine12's avatar
    audrey_nadine12
    1 year ago

    Has anyone found a solution or workaround on this? I'm experiencing the same issue with requesting username and password, but even though I'm 100% sure it's accurate, it's saying it's not. Also, interestingly enough, when I download the EA app, it shows as an eject able disk, even though I've moved it to my applications. So frustrated. EA support was not at all helpful. 

  • kappesante's avatar
    kappesante
    Seasoned Newcomer
    1 year ago

    months and months, ec 106 everyday.

    you really want me to pirate the games i've bought,

  • kappesante's avatar
    kappesante
    Seasoned Newcomer
    1 year ago
    @kappesante Last login: Fri Oct 25 17:00:42 on ttys001
    user@computer ~ % /path/to_app/EA\ app.app/Contents/MacOS/EADesktop ; exit;
    QNetworkDiskCache:😛repare() unable to open temporary file
    WARNING: All log messages before absl::InitializeLog() is called are written to STDERR
    E0000 00:00:1729868453.163020 989601 log.cc:145] This function is deprecated. This function will be deleted in the next gRPC release. You may create a new absl LogSink with similar functionality. gRFC: https://github.com/grpc/proposal/pull/425
    E0000 00:00:1729868453.163056 989601 log.cc:102] This will not be set. Please set this via absl log level settings.
    objc[34977]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x284375ce8) and /path/to_app/EA app.app/Contents/Frameworks/Chromium Embedded Framework.framework/Libraries/libGLESv2.dylib (0x10a65fb30). One of the two will be used. Which one is undefined.
    2024-10-25 17:00:57.165 EADesktop[34972:989601] +[IMKClient subclass]: chose IMKClient_Legacy
    2024-10-25 17:00:57.165 EADesktop[34972:989601] +[IMKInputSession subclass]: chose IMKInputSession_Legacy
    2024-10-25 17:00:57.887 EADesktop[34972:989906] VERBOSE>EnvironmentService>Set environment identifier to (PROD) from source(4), overriding (UNKNOWN) from source(0).
    2024-10-25 17:00:57.887 EADesktop[34972:989906] DEBUG>PlatformUserUpdateServiceImpl>detectPlatformUserList()
    2024-10-25 17:00:57.887 EADesktop[34972:989906] VERBOSE>EnvironmentService>No configuration file at path /path/to_app/EA app.app/Contents/MacOS/eadpsdk.json
    2024-10-25 17:00:57.887 EADesktop[34972:989906] VERBOSE>EnvironmentService>No configuration file at alternative path /path/to_app/EA app.app/Contents/MacOS/../Resources/eadpsdk.json
    2024-10-25 17:00:57.887 EADesktop[34972:989906] WARN>EnvironmentService>Cannot find the configuration file.
    2024-10-25 17:00:57.887 EADesktop[34972:989906] INFO>EadpFoundation>module version=1.28.0
    2024-10-25 17:00:57.887 EADesktop[34972:989906] VERBOSE>EnvironmentService>Cannot find configuration value for key 'environmentIdentifier', fall back to platform value.
    2024-10-25 17:00:57.887 EADesktop[34972:989906] VERBOSE>EnvironmentService>Cannot find configuration value for key 'devicePlatform'.
    2024-10-25 17:01:57.029 EADesktop[34972:989906] ERROR>DirtySDKConnectDetectionJob>Timeout, DirtySDK is not at online, offline or trying to connect at the time of job timeout.
    E0000 00:00:1729868621.020690 989601 log.cc:145] This function is deprecated. This function will be deleted in the next gRPC release. You may create a new absl LogSink with similar functionality. gRFC: https://github.com/grpc/proposal/pull/425

    Saving session...
    ...copying shared history...
    ...saving history...truncating history files...
    ...completed.


    let us use origin again, meanwhile i'll go pirate my own library now because i cannot play games since may.

    good job.
  • avacadotoast216's avatar
    avacadotoast216
    1 year ago

    Hi, this is happening with my game too for the past few days, did you get a solution for this?

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