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EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Re: Membership Expired on certain games

Hi @wil4d,

Thank you for the detailed information and providing us with all the troubleshooting steps that you performed. 

Can you check if you can still add other games to your collection that are included in EA Play? I noticed that your FIFA 20 gives the same error message saying that your membership expired. Did you have an EA Play subscription previously?

8 Replies

  • wil4d's avatar
    wil4d
    4 years ago
    @EA_Jason
    ok, tried with fifa 20 and had the same result as jedi fallen order..
    and also tried a diferent game without the red Membership expired messege and got no error, download just started normaly.
    about de previous EA subscription, i didnt have none.. this is my first one, but its within xbox gamepass.
  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago
    Thank you for all the examples, we are now investigating this issue.
  • D1nkumm's avatar
    D1nkumm
    4 years ago

    exact same problem for me with Knockout City and Plants Vs. Zombies: Battle For Neighborville.

    I am also a GamePass member.

    I have attached screenshots.

  • 30d062ff-7155-44c3-a55d-924ae758541c

    The error for my account has been resolved. The "Membership expired" tag on the Fallen Order has disappeared. Thank you for the assist.

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hi everyone,

    We have fixed the issue where you receive the "Membership Expired" error message. Thank you for letting us know and for sticking with us while were fixing this bug.

    I am seeing some messages from players that this has fixed for them too and I will be locking this thread. 

    Should you run into this issue again, then please create a new thread or post in a relevant topic. 

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