Community ManagerIf the transaction is showing as payment pending, you need to complete your payment either offline or through a third-party source, like PayPal.
If you're still having issues with this payment going through once you've tried that, please contact the live support team so they can review your billing details with you a bit further to see what's causing the transaction to get stuck.
I followed your instructions but nothing happened,now i am sending my purchase document.I would be so glad if you could fix it asap.Thanks.
[CM Edit: Personal info removed]
Community ManagerWe don't have access to your billing and account details here on the forums, so if you're still having issues you need to reach out to live support for more assistance. Please use the link posted above to get in contact with the live support team.
I could not find how to contact with live support,please send me link of live support
Community ManagerYou'll need to follow the steps here to contact live support: https://help.ea.com/en/help/faq/using-ea-help/
