Forum Discussion

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Re: my bundle isn’t in my game

@FunnyFrogers 

Okay, I'd recommend you get in contact with the live support team so they can review your account details with you a bit further and see what's going on with all your expansions- here on the forums we wouldn't have access to your account details to investigate into this further.

Please contact live support by submitting a help request on the site here- I'd also recommend attaching this AHQ conversation when you reach out there so the live support team does have something further to reference. If you have any issues getting in contact with the live support team, you can let me know! 

No RepliesBe the first to reply

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 11 minutes ago
8,781 Posts