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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Re: My Ea says can't be launched cause some features are disa

Hey @Meme7170   

I understand that you are not able to launch the EA app on your PC. 

  • To confirm can you also try to clear the App's cache: 

  

Spoiler
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ 

The EA app

  1. Select the three dashes in the far-left corner of the EA app.
  2. Scroll to Help.
  3. Click App recovery.
  4. Select Clear cache.

From Windows 10 

If you can’t open the EA app, you can also follow these steps to clear your cache. 

  1. Open the Start menu.
  2. Find EA and click the downward arrow to expand.
  3. Select App Recovery.
  4. A confirmation window will pop up. 
  5. Click Clear Cache.
  • Launch EA app as Administrator.
Spoiler
  1. Right-click on the game or launcher and click on Properties.
  2. Click on the Compatibility tab.
  3. Check the option "Run this program as an administrator" under the settings.
  4. Then click on Apply and Ok to save the change.

1 Reply

  • Meme7170's avatar
    Meme7170
    2 years ago

    ok I did clear my cache but can you help me close any background running apps please 

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