Forum Discussion

Re: Potential Workaround - Missing Download Button

Check if sdk.split.io or events.split.io is blocked.

6 Replies

  • Metabee_Zico's avatar
    Metabee_Zico
    4 years ago

    This was the problem for me. I have a pi-hole and it was blocking requests to sdk.split.io and events.split.io. Adding both to the whitelist, restarted the app and download button showed right away

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Great to hear that you found a solution for your issue and thanks for sharing it.

    Darko

  • I don't use a program like pi hole but I have the same problem. What can I do?

  • Beag_58's avatar
    Beag_58
    4 years ago

    I don't have any protectors other than windows defender. 

  • Beag_58's avatar
    Beag_58
    4 years ago

    My internet provider has a service called "Safe Internet". I turned off the service and closed and reopened the EA application. It worked! @ArthurK51 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Great to hear that @Beag_58, any setting like that is best turned off if playing online.

    My router was blacklisting random sites awhile back after an update where it removed Modem mode and would not let me use my proper router. Turned out to be part of some safe online thing that my ISP were doing where it was blocking anything it felt adult and you had to call them to get it changed. All social media sites were blocked. 

    Darko

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