Re: Problem installing EA App

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) none
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 11/08/23
Summarize your bug EA app can't be launched, installed or uninstalled, out of nowhere
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? An error message from my computer telling me that it can't find the files needed.
What do you expect to see? My files restored or being able to uninstall the app, to be able to install it again

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Hi! The EA app launcher icon on my desktop was different and I got a message saying that the app related to that shortcut was nowhere to be found. I went to my files, and everything is here, but different, the icons are like white pages. It's the first time this ever happens. Yesterday, everything was fine. Since all the files are weird, I can't open the app, I can't uninstall the app and I can't reinstall the app. I tried to manually erase all the files, but nothing changed. I don't know what to do.