Re: Redeemed code, game not in library.

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@Stef687 wrote:

I have the same issue, spoke to EA online chat and they verified it was a global issue with games not appearing via the app and in the library. 
Only advice they could give was to just wait and check the Twitter page to see if the issue gets resolved. 
Annoying when you’re out of pocket with no fix.

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What twiter ?  @thesims??  This is insane, they really play with our money.

• The names of the missing games - EASports FC 24
  
  
• The date when this issue first started - 3/12/2023 as soon as game was redeemed
  
  
• Your current EA app version - 13.74.0.5587
  
  
• Your EA app Error Reporter ID - 4cb69882-9ec2-4b26-9544-c9a415b11a4b and 8ea62045-0bdf-4969-abe3-6d723f2ebd7d

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@Stef687 wrote:
@NeverSeemsToEndThey didn’t specify, I assumed the EA page. They basically just told me to wait it out and hope for the best 😅

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😮 Really??? Just that??? They think our money is a joke, and that its not hard to earn.