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Re: Sims 4 bundle packs not downloading on ea play desktop after buying

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.85.203.1030
What expansions, game packs, and stuff packs do you have installed? Today i bought Seasons, Vampires and Laundry day
Steps: How can we find the bug ourselves? When i hover over the packs they say download to use
What happens when the bug occurs? my expansion packs have not downloaded
What do you expect to see? the new packs in my base game
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Today i bought a sims 4 bundle on the EA beta desktop and the have not downloaded and do not show in my add ons 

I do not use origin, this is all though the EA desktop and my membership is through the xbox games pass

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