Forum Discussion
3 Replies
- EA_Solaire2 years ago
Community Manager
If you look over the order history on your EA account and locate the transaction there for Horse Ranch, are you seeing this purchase status showing as completed, processing, or failed?
It says completed on my end but apparently it'd not
- EA_Solaire1 year ago
Community Manager
Please reach out to the live support team so they can review your account's billing details a bit further and see what's happening with your pack- you can contact live support by submitting a request here: https://help.ea.com/en/help/faq/using-ea-help/