I had the same issue with the EA App, I had over 5000 hours and it got reset to 248 hours. It's back now though, I just restarted the launcher on Windows by right-clicking the application and clicking close window and when I loaded back up, my hours had returned.
My hours played came back when I launched the EA App the next day. But it seems that every day there's something new that goes wrong! Sometimes I have to do the old switch-on-and-switch-off with my computer because my game library doesn't want to load. Also, the constant logging out, the failing to connect to the network and many more are really getting on my nerves. The random language change was the cherry on top.
I feel like there weren't enough beta-testers before so the forced migrations were supposed to do just that - accumulate enough people to see where it's lacking.
Well, it feels totally incomplete so... I guess we did learn something about the new app.
There's only one EA game type I play and it just so happens it's finally getting competition.
I'll be happy to support the better one.
We're customers.
And it's our money.
I'd love to see who wins mine.
Same here, but with a different game, Mass Effect LE: more than 500 hours deleted just like that...anyone has a solution for this annoyance?
