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Re: Teen account cant make purchase

What if you have an underage account .but don't have a family account to be linked to? 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @LayaRosee 

    Underage accounts require a parental or guardian email to be attached in order to set the account up- if you're not sure which parental email details you added to this account, you can contact the live support team here so they can take a look with you. 

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