Forum Discussion

Bulletor9000's avatar
Bulletor9000
3 years ago

Re: Temporary Issue - EA app game library is empty - Fixed, 11 Jan. '23

Unable to view my collection or launch the installed game. I was playing the game just fine at 1 AM on 1/13/23. When I tried to launch it at 12:30 PM today nothing happens other than a yellow message in the EA app saying "things are taking longer than usual". The game never launches.

EST time zone, USA

Ticket Number from app:

1dfdb4a5-7aeb-4058-aeef-cc0dc1210627

2 Replies

  • Bulletor9000's avatar
    Bulletor9000
    3 years ago

    I stole this solution from another thread on this page for the App not launching at all. It worked for restoring my collection:

    Win+R -> intl.cpl
    Administrative tab
    Click the Change system locale button.
    Enable Beta: Use Unicode UTF-8 for worldwide language support
    Reboot

    Hope it works for y'all

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