Re: The EA app is having trouble getting online - Laptop
I get the same error when running the EA App installer (see attached screenshot). It has nothing to do with the user's Internet access, and all to do with the faulty EA implementation. The EA log shows that the request to fetch a needed package is malformed, or the URL it's trying to fetch it from (probably hard-coded, and out of date) is unavailable:
[0D24:0CAC][2023-02-09T21:54:02]i338: Acquiring package: vcredist11.x86.exe, payload: vcredist11.x86.exe, download from: https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/vc_redist-11.0.61030.x86.exe
[0D24:0CAC][2023-02-09T21:54:02]e000: Error 0x80072efd: Failed to send request to URL: https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/vc_redist-11.0.61030.x86.exe, trying to process HTTP status code anyway.
[0D24:0CAC][2023-02-09T21:54:02]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/vc_redist-11.0.61030.x86.exe
[0D24:0CAC][2023-02-09T21:54:02]e000: Error 0x80072efd: Failed attempt to download URL: 'https://origin-a.akamaihd.net/EA-Desktop-Client-Download/installer-releases/vc_redist-11.0.61030.x86.exe' to: 'C:\Windows\Temp\{4FE30027-81D4-4C40-B69B-05756FF74D60}\vcredist11.x86.exe'
