Re: Tray icon disapeared

Hi there, it's exactly as you mentioned. The icon isn't there regardless of the automatic launch enabled or disabled. Also, if the client is open and in focus and I click the X it just closes without minimising to the system tray. Also also, I can literally see the EA App icon appear for a second and then disappear from the system tray every single time I boot up my PC.

This issue at the current moment persists for months for those who got affected by it - with various EA app and Windows versions.

One of the previous topics on the issue, for example: https://answers.ea.com/t5/Bug-Reports/Tray-icon-disapeared/m-p/13493829

Hi everyone,

Could you please share the following information:

• Around what date did you start to experience this issue? Or do you know the version?
  
  
• What EA app version are you currently running?
  • 👉 How to check the current version of your installed EA app for Windows
• Is your EA app fully up-to-date?
  • 👉 How to (manually) update the EA app for Windows
• If your EA app wasn't up-to-date, is the issue still there after updating the client?
  
  
• Please generate & share an EA Error Reporter ID here in the thread.
  • 👉 How to generate and share an EA app Error Reporter ID

Thanks in advance!

• I started to see this issue last weekend when I did a clean install of Win 11 due to some hardware upgrades.
• My App version is 13.180.0.5693 (81799-d331986dfd)
• Yes my app is fully up to date
• Here's my report ID e3c10f18-3f2d-4173-99fc-a4222a437a5c

I realized this issue was there last January, running version 13.104.0.5617.

I tried at that time both the Clear Cache as well as the Repair App...no change...issue there.

I have since then kept the Autoupdate always active, went through 13.173.x.xxx and now I have updated to 13.180.0.5693

I created now the Report Id: a053455d-7e0c-479f-8213-0bbbeb22270a

I attach screenshots and the collected logs.

I updated once more, now running version 13.188.0.5701 and the issue seems solved. I tested with a few restarts of the PC and for now the EA Desktop icon is consistently back in the systray.

I don't know why this is marked as solved, this is not solved, only workaround is to sign out and sign back in.

Which post is marked as a solution? The one asking for more details on the issue? There is no solution posted, a workaround is not a solution.

Which post has the solution? I can't find it.

I have solved reverting the language change I made. When I switched language from spanish to mexican I started to have the problem. Reverting that change was my solution.

On top of having to sign in/accept TOS every app launch app icon disappeared from notification area

lmao same 
app icon disappears from the taskbar when I start a game, so I can't accept invites or replay to messages. 
I have to close the game for the app to appear again. 

A 7 billion dollar company that can't even develop a proper game launcher. What an embarrassment. 

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@Sarandinga2 wrote:

I have solved reverting the language change I made. When I switched language from spanish to mexican I started to have the problem. Reverting that change was my solution.

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Give this guy a medal! thanks @Sarandinga2 I reverted my language settings as well and EA app appeared in system tray again.