EA App refusing to Repair my game OR cancel repair

I had an issue in my game and also saw that I had to update my game by June 10th for some EA ~reasons, so I went to the EA app to repair my game to see if that fixed the in-game issue.

(The issue is that I most of the time cannot select sims to travel or select anything on the phone without the game crashing. Fun.)

I started the Repair at 9:30 AM and it said it would take an hour which, wow but fair, so I had to go out and I left everything running. I came home at 1PM and it STILL HADN'T REPAIRED, in fact it has FROZEN the repair at 36 minutes left of repair. I cancelled the repair and it's been 40 MINUTES and it's still not cancelled, won't even let me click cancel, just stays at 76% repaired.

I've tried force quitting three seperate times to no avail.

If anyone has answers to either question (the select screen causing crashes or the repairing/cancelling freezing), PLEASE tell me, I'm at a loss and extremely frustrated.