@millieslayed143 Please disable the antivirus, temporarily of course, and (try to) repair Sims 4. As long as you don't do anything else at the same time, your computer should be safe.
ive repaired sims over 4 times and it wont work
ive repaired it, ive factory reset it ive unblock EVERYTHING from COMODOantovirus and it still wont work im clueless @puzzlezaddict
@millieslayed143 Did you disable or uninstall Comodo entirely, then repair again? Sometimes these antivirus apps can be stubborn, and the only way to make sure yours isn't the problem is to get rid of it. You can reinstall it later if this doesn't help.
thank you for tryna help but it dosent matter now bcos my laptop broke from trying to sort it but thank you anyways
I’m having this problem I can’t seem to get the game to run the pop up just keeps coming no matter how many times I enter my email and password.. I’ve done almost every suggestion and I’ve even reset my whole computer. Got a fresh windows and still the same problem. I hope someone can help I’m going out of my mind.. thank you!!
Community ManagerHey @zoealicebeaut , I found another thread with some steps that can also help: see here
Let us know how that goes.
I’ve done all of this and any advice online. It still doesn’t work 😭😭😭
Community ManagerSorry to hear this is still causing trouble for you @zoealicebeaut.
Please be sure to grab an EA app Error Reporter ID as outlined in this post so we can gather some additional details to look into this further, thanks.
I am having this same issue after updating the Sims 4 today. Here is my error report: b53d8fea-8f36-4969-abaf-3b318100fffa
Community ManagerHey @tatyd412,
Just to confirm, did you also have a chance to check through the steps in this post to see if that helps out?
We'll pass along the error code otherwise, thanks for grabbing that info for us!
Hey, a few days ago I tried to launch Sims 4. I got a pop up saying DisplayName field missing from registry. I canceled it to do it later but I can't launch the game since then. I've cleared cache, put the EA app in my exceptions folder on the Microsoft Defender, updated my drivers and everything else suggested on the posts. Everytime I go to launch the game, a few seconds pass and EA launcher shows up again as if I never clicked to start the game. My report ID is 11a8e9df-095c-4a7c-b545-c350a179d7be. Thank you
did you manage to solve it? i've had the same problem for two weeks, I don't know what to do anymore
