Community ManagerHey @tatyd412,
Just to confirm, did you also have a chance to check through the steps in this post to see if that helps out?
We'll pass along the error code otherwise, thanks for grabbing that info for us!
Hey, a few days ago I tried to launch Sims 4. I got a pop up saying DisplayName field missing from registry. I canceled it to do it later but I can't launch the game since then. I've cleared cache, put the EA app in my exceptions folder on the Microsoft Defender, updated my drivers and everything else suggested on the posts. Everytime I go to launch the game, a few seconds pass and EA launcher shows up again as if I never clicked to start the game. My report ID is 11a8e9df-095c-4a7c-b545-c350a179d7be. Thank you
