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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Unable To Log Into The EA App

@MechMadnezz If you are unable to receive those codes to your email but you can log into the site, there are a couple of routes to take.

Add a phone number for text messages

Add a secondary email to the which works better

If you are unable to do either on your EA account profile, you can contact our live support at help.ea.com. To request a chat or open a case through email:

  • Select the EA App
  • Select one of the account issues like I cannot log in
  • You may get a pop-up that says login and get faster help
  • Select Continue without logging in
  • This should give you the chat/email option
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