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Re: Unable to redeem coupon from Sims survey?

Trying to purchase The SIms4 Royalty & Legacy Grand Bundle and use the code I received from an EA survey last month. 

I don't remember there being any restrictions with this coupon but when I entered the code at checkout I got a message in red saying, "This promo code does not apply to 1 or more items in your cart. To use this promo code, make sure your cart contains only eligible items."

The only thing in my cart is the Royalty & Legacy Grand Bundle, can I not use the code on this DLC? 

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