Ea app is pixelated
So for some reason my ea app is pixelated I never had this issue before but now it is very laggy and pixelated I cleared my cache I reinstalled the app still no luck has anyone else experiencing this issue
Forum Discussion
5 Replies
EA_cuervoCommunity Manager
Hey there, when did this problem start? To fix that, you could try to update your graphics card driver. If the problem persists, a clean boot can also help.
I have been having this issue since I got my new computer everything is up to date reinstalled windows and the app even switched from my dedicated gpu to intel and still pixilated the app works fine it just looks weird. Also it only happens a few minutes later. Also all my other apps work and all games look as intended
- EA_cuervo
acoxshes Thanks for the update!
As you have tried many steps and the issue persists, it might be worth trying a different account to see if the problem is related to the one you're currently using. From what I can see in the image you've shared, the bug happens only on the right side of the app. Is that correct?
The bug will happen anywhere and happen more when updating or if you have just left the sims4.
- EA_cuervo
Could you please try logging in with a different account to see if the problem persists, and if it also happens on a different account, please share a DxDiag:
https://help.ea.com/en/articles/technical-issues/dxdiag-information-pc/
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