EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: What is wrong with EA app!
Hi @Sins_Johny Every 2 days are you getting an error message, or what prompt you to repair Apex Legends?
Forum Discussion
7 Replies
Every time it's a bit different, for a few days it's like some .pak file then something related to anti-cheat, and sometimes it just stops NO ERROR MESSAGE NO NOTHING, JUST STOPS. I restart the game again the same story in 5-10 minutes. Then I repair and it works for a day or 2 at max. then some new issues.
EA_IlliumHi @Sins_Johny When you have a moment can we try the following steps?
Spoiler- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Install/Repair your VC++ files for Apex
- Remove any over-clocking or undervolt settings or software and check if the issue continues.
- Check for other applications that may be limiting EA App or Game performance
If you continue running into issues, let us know the following:
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag
Cheers!
Platform: PC
PSN ID/Xbox GT:
Region: India
Are you getting an error message? Sometimes
Date this issue started (is it still happening?)? Around 2-3 weeks ago(Yes)
Is anything else happening? I can't play the game but every time its a different issue with EA only
Please share any steps you've tried so far to resolve the issue: Restarted the system, restarted the game, and repaired the game around 10-20 times(not exaggerating).
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag. Guide me plz
Now today! Some new error. Please fix it or else bring origin back that was much better!
- EA_Illium@Sins_Johny To confirm where are you able to try the steps above? If so, can you check if the file in the error message is there? Try to delete it and verify/repair the game once more and check if the error continues.
I have repaired already 7 times, because u said I did it once more! Still the same it keeps loading. Please have a look.
- EA_Illium@Sins_Johny To confirm before or after the repair is the file in the game's install location?
