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Sins_Johny's avatar
3 years ago
Solved

What is wrong with EA app!

Every 2 days I have to repair 63GB of Apex Legends just to play 1 match. It takes so much time to repair by when my craze goes off!
  • EA_Illium's avatar
    EA_Illium
    3 years ago

    Hi @Sins_Johny When you have a moment can we try the following steps?

    Spoiler
    • EA App's Cache (Top Left Menu > Help > App Recovery) 
    • Repair/Verify your game based on which client you are launching from
      • EA App - Repair (My Collection > Tile Dots > Repair)
      • EGS - Repair (Library > Tile dots > Manage > Verify)
      • Steam - Verify in your library
    • Run the System File Checker tool then Check for Windows and GPU updates  
    • Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings 
    • Install/Repair your VC++ files for Apex
    • Remove any over-clocking or undervolt settings or software and check if the issue continues. 
    • Check for other applications that may be limiting EA App or Game performance

    If you continue running into issues, let us know the following:

    Platform:

    PSN ID/Xbox GT:

    Region:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    Please share any steps you've tried to far to resolve the issue:

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag

     

    Cheers!

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