I’m beyond frustrated at this point, so consider this more of a rant than a cry for help. I’ve been dealing with the “game license is invalid” error for way too long, and despite trying literally everything I can find online, my Sims 4 game still refuses to launch. Here's what I've done so far:
Updated the EA App
Cleared the cache on the EA App
Uninstalled and reinstalled the EA App
Uninstalled and reinstalled The Sims 4
Moved the "licenses" folder out of the EA Services folder (to the desktop)
Dug through Reddit, the EA forums, random blogs—tried every obscure fix people have posted
Restarted my computer a dozen times. You name it.
And after all of that? Still broken. I even opened a support ticket, spent time going back and forth with an EA agent who couldn’t fix it either—and when they hit a wall, they just closed the ticket. No resolution, no follow-up, I am just ghosted.
What am I supposed to do now? Pretend it never happened? Re-buy the game I already own? It honestly feels like EA doesn’t care that people are getting locked out of their games entirely. I’m posting here because I want EA to take this issue seriously. There are threads going back YEARS about this problem, and people are still getting hit with it. Ok.. rant over. For now.
