Forum Discussion
Please stop deleting/moving my post and actually help me!!!!!
When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache."
I have been having this problem since the last EA App update. I can run other games with the app. It seems only The Sims 4 is affected.
I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help.
I have been playing The Sims since The Sims 1 was released. I was even a beta tester of Sims Online. I have spent so much time and money on this game and I feel like I'm just being left out in the cold. EA just wants my money, but can't be bothered to help when they break the game.
Hey, I am having the sama problem with the sims 4. I have tried clearing my cache more times then I can remember, I have unintalld and reinstalld both the game and the app but nothing is working, I just want to play the game. ☹️
- Lyonene2 years agoRising Scout
I've lost out to the free daily login items event because of this. It's really disappointing that we can't get any help.
- Salla-97112 years agoSeasoned Newcomer
Right? and all I wanted was the mini fridge ☹️ Why did it have to be a login event, i wish it was just a normal free upate, just think how many players cant login because of graduation, work, school or family events. or like us that cant get the stupid game to work -_-
- Lyonene2 years agoRising Scout
Does anyone actually do anything on this forum. I have been dealing with this for almost a month and I've ZERO help. Other then my posts, being either deleted or moved around. And submitting a ticket is a joke. All it did was document I had a problem. YET, they are pushing me to pre-order the next expansion pack.
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