Forum Discussion
Please stop deleting/moving my post and actually help me!!!!!
When I try to run The Sims 4 game, I keep getting this message. "The app couldn't read the game's license file, so If the problem continues, try clearing your cache."
I have been having this problem since the last EA App update. I can run other games with the app. It seems only The Sims 4 is affected.
I have cleared the cache several times as suggested. I have uninstalled and reinstalled the EA App, as well as launching the EAUpdater.exe. I did the repair game option a couple of times. I have disabled my anti-virus and VPN. I have tried to find any solutions on the forum, but I have only seen other players posting about having the same problem, but not getting any answers or help.
I have been playing The Sims since The Sims 1 was released. I was even a beta tester of Sims Online. I have spent so much time and money on this game and I feel like I'm just being left out in the cold. EA just wants my money, but can't be bothered to help when they break the game.
I'm having the same problem. I would love to know why the error code suggests relaunching the game in online mode when I'm already online. I've checked my internet connection and I restarted my modem. Maybe i'm taking the error code too literally, but this is driving me nuts. I just want to play the game I've spent so much money on.
- GawgPorkChop11 months agoNew Veteran
A lot of people have reported the same. I think you can take it literally.
If you have time search in the EA app section. EA-Illium provides answers for
loads of stuff. Good luck. Oh and EA-Barry too.
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