I'm having a bit of a crisis here and could use some help. So, I've bought these game packs a while ago (I think most recently 4 months ago) and for some reason, they just won't let me download them. I just made the switch from Origin to the EA app, It's driving me nuts because I can see them in my purchase history, and I definitely paid for them, but when I go to download, it's like they don't exist. I've purchased these on both the EA app and Origin. (I'm currently a Mac user)
Here's what I've tried so far:
1. Restarting my computer.
2. Logging out and back into EA.
3. Checking for any updates to Sims 4 and EA.
4. Reinstalling the EA app.
None of these have worked, and I'm out of ideas. Has anyone else dealt with this and found a fix? Or maybe there's something super obvious I'm missing? Any advice would be awesome because I just wanna dive back into my Sims world.
Edit: I got the missing packs for free on Epic Games
Hi, did you find out how to fix this issue? Im currently dealing with this too. Thank you.
