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sadaque123's avatar
sadaque123
Rising Rookie
2 years ago
Solved

Sims 4 DLC from Steam or Epic Greyed Out on EA app for Mac (Worked on Origin)

Hello does anyone know how to bypass this monstrosity on a new Mac App?? I just want to play my game - upon being forced to install the EA app some of my packs were missing. I tried downloading...
mac
technical issues
  • Bluebellflora's avatar
    Bluebellflora
    2 years ago
    @erinmeganxo

    If you bought or claimed these packs in Epic or Steam they are not available in EA App for Mac as there is no Mac version of the game available on either platform.
KJG1956's avatar
KJG1956
Seasoned Newcomer
1 month ago

When I moved from Windows to an M4 iMac, Sims 4 installed and loaded some of the DLC content, but not all. Among the items that did not install is the Season expansion pack. The EA App says Seasons is only available on Windows. The in-game Marketplace reports the pack as being owned but not installed and it gives me no option to install it. Is this a bug in the EA App or in-game Marketplace, something I am doing wrong, or is Seasons licensed by platform and I have to purchase a Mac version? Any help is appreciated. Thanks.

EA_mplsnow's avatar
EA_mplsnow
Icon for Community Manager rankCommunity Manager
1 month ago

Hey KJG1956​, 

Just to confirm, did you purchase those packs from EA or redeem them from Epic? If it's the latter, unfortunately, Epic does not offer macOS-compatible versions of the games, so you'll need to purchase a Mac version. Thanks! 

  • KJG1956's avatar
    KJG1956
    Seasoned Newcomer
    5 days ago

    Thanks for the info. I am pretty sure I got them directly from Epic.

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